Monday, October 10, 2011

Enterprise Online Customer Community Software

Enterprise Online Customer Community Software: "Help your customers do their jobs and become more successful with your products and services by creating a community where customers can find help and best practices from other customers, as well as employees and other product experts.

Measuring the Return on Investment (ROI) of Empowering Customers to Help Customers and Proactively Addressing Customers' Issues:

Reduced support costs
Higher customer satisfaction
Collaborate with Customers to Improve Your Products"

'via Blog this'

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